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Feedback & Trust Person

People Ops

All colleagues feel safe to speak up and see their feedback lead to positive changes

Accountabilities

Collecting internal data and acting on open feedback when necessary.
Brainstorming and suggesting potential improvements with other relevant roles, and transforming ideas into new projects.
Monitoring and keeping records of complaints, including how it was handled, outcomes, and all relevant documentation, as per Code of Conduct.
If applicable: Communicating with the External Trust Person and being the contact point for the course of action.

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Used by 4 organisations we support